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Frequently Asked Questions
How to choose a badminton racket?
Please refer to our racket buying guide. You can also contact our support team for personal assistance with choosing a racket through a call or message.
How to choose badminton shoes?
The main factors to consider while selecting a badminton shoe are weight, grip, durability, comfort, and support. You can find the shoe features mentioned along with the product in our shoes section. If you have any specific needs like wide feet, cushioning, and more, we have shoes that cater to these needs. You can also contact our support team for personal assistance with choosing badminton shoes.
What is the grip size of the racket?
All grips come in a standard length of 1100mm and width of 25mm. The difference lies in grip size, which is the racket's grip circumference. Racket specifications mention grip size. Here are the standard grip sizes:
| Grip size | Circumference |
|---|---|
| G1 | 95mm |
| G2 | 92mm |
| G3 | 89mm |
| G4 | 86mm |
| G5 | 83mm |
| G6 | 80mm |
| S1 | 83mm |
| S2 | 86mm |
Do you offer free shipping?
We offer Free Delivery for qualifying orders. Shipping thresholds and rates may vary depending on your location.
How do I track my order?
Once we ship your order, the tracking link will be shared via email.
There was an error while completing the payment and the amount is debited from my account/card. Help!?
Don't worry! On rare occasions, transactions can fail due to network issues between payment gateways and banks or your card provider. This may also happen during high traffic times. Your money is absolutely safe and will either reach us or be refunded by your bank.
What happens if Hundred does receive the payment after a transaction error?
Our customer team reconciles received payments and will manually process your order on the next working day. You will receive an order confirmation email once this happens. In case of any payment issues, please contact us at support@hndrd.co with your payment ID. Your payment is safe, so don’t worry.
What is your Returns Policy?
Please check out our detailed Returns Policy for more information.
How do I request a return or exchange?
Please email us at support@hndrd.co with your order number, the reason for the return or exchange, and pictures of the product from all angles with the tag intact.
Can I return some products out of a larger order?
Yes, you can return part of an order, but any discounts, coupons, or combo offers applied to your order will not be considered when processing these returns.
Can I get any discounts?
All Hundred products are offered at the best price. Additional discounts or coupons are currently not available. You can follow us on social media for updates on offers, new launches, and sales.